In the age of data, the CXO plays a pivotal strategic role in decoding the customer journey with precision. By consolidating analytics—ranging from customer feedback and behavior insights to journey mapping and lifecycle metrics—the CXO builds a comprehensive view of customer needs and pain points. This enables the design of personalized experiences that anticipate demands and reduce ... https://cxotv.techplusmedia.com/search-definition/what-is-cxo-news-powering-executive-intelligence-for-the-new-era-of-leadership